PRIVACY POLICY

Effective Date: 2nd day of March, 2024

Welcome to SYNAXIOM. We respect your privacy and are committed to protecting the personal information of our contacts and visitors to our website (https://www.synaxiom.com/). This Privacy Policy explains the types of information we gather, how we use it, the measures we take to protect it, and your rights concerning your information.

Compliance with Privacy Laws

SYNAXIOM is headquartered in Quebec, Canada, and complies with the General Data Protection Regulation (GDPR) for users in the European Union, the GDPR as enshrined in the UK’s Data Protection Act 2018, and adheres to Quebec’s privacy laws and regulations. We are dedicated to safeguarding your personal information under these legal frameworks.

Information Collection and Use

Why We Collect Information: To provide personalized services, understand how our services are used, and improve the quality of our offerings. Information is collected through:

  • Automated means such as traffic data and cookies, capturing details like IP addresses, browser types, and interactions with our site.
  • Direct interactions where you provide personal information for newsletters, downloads, or service inquiries. This includes but is not limited to names, email addresses, and phone numbers.

Cookies and Tracking Technologies: We use cookies to improve your experience, understand site usage, and for targeted advertising. You have control over your cookie settings and can adjust your preferences at any time.

Data Sharing and Disclosure

Your information is not sold or indiscriminately shared. Sharing occurs under specific conditions:

  • With service providers who assist in our operations (under strict confidentiality agreements).
  • For legal reasons, such as in response to subpoenas or to protect our rights.
  • With your explicit consent.

International Data Transfers

Given our global operations, data may be transferred internationally, including to regions outside the European Economic Area or Canada. We ensure all such transfers comply with relevant privacy laws and have adequate safeguards in place.

Data Protection and Security

We take the security of your data seriously and have implemented measures to prevent unauthorized access, disclosure, alteration, or destruction. These include advanced encryption, secure server environments, and regular security audits. However, no system can be completely secure, and we cannot guarantee absolute security.

Your Rights

You have rights under the GDPR and Quebec privacy laws, including:

  • Accessing and obtaining a copy of your personal data.
  • Requesting correction or deletion.
  • Objecting to or restricting processing.
  • Data portability.
  • Withdrawing consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Children’s Privacy

We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us so we can take immediate action.

Changes to This Privacy Policy

We may update this policy from time to time. We encourage you to review it regularly. Your continued use of our services after any changes signifies your acceptance of those changes.

Contacting Us

If you have any questions about this policy, wish to exercise your rights, or have concerns about our privacy practices, please contact us at:

Email: info@synaxiom.com

Phone: (514) 363-1887

Address:  PO Box 46055 BP Center Pointe- Claire, Pointe-Claire, QC, Canada H9R 5R4

This policy, alongside our terms and conditions, outlines our complete commitment to your privacy and data protection.